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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will show up. It contains in-depth information about all the actions that you can perform on that particular page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of instructional video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, have a look at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers practical solutions. We frequently update our FAQ database with new Q&A's in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, we have a fantastic team of support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you submit will be answered within one hour (the average support ticket response time is only 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 235587

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com